Western Air was professional and efficient. Everyone was really nice, helpful, and knowledgeable. Front office staff were great and the guys that came out were awesome! As far as the AC goes: everything works with no issues! We had old duct work and A/C unit. They came out and replaced the old unit with a new one. They also repaired and replaced areas of duct work that had been damaged after placing stuff on them in the attic (oops, though we have to plead ignorance haha). House is cool, and can’t really ask for more than that!